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How puri 189 Handles Your Personal Data

Your privacy matters to every decision we make at puri 189 — from the moment you open an account to every deposit you process through DANA, OVO, GoPay…

Data encrypted at restDANA, OVO, GoPay, QRIS transactions securedAccount data under your controlNo third-party sale of personal info24/7 privacy support channel
puri 189 How puri 189 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is stored, want to request a copy of your personal records, or need to flag a concern about account security, our privacy support…

Live Chat Support Start a live chat session directly from your account dashboard any time — day or night. Our privacy team handles data requests, correction queries, and account-security concerns with a 48-hour response target.
Email: [email protected] Send a detailed written request to [email protected] for data access, deletion, or correction. Include your registered email and the specific data type you are asking about so we can locate your records quickly.
In-App Messaging Use the in-app message panel inside your puri 189 account to raise a privacy query without leaving the platform. Messages are routed directly to our data-handling team, not a general inbox.
HOW WE PROTECT DATA

Our Data Handling and Security Practices

We apply multiple layers of protection to every piece of information you share with us — from account creation through to withdrawal verification.

Encryption at Every Step

All data transmitted between your device and our servers uses TLS encryption. Stored account records — including DANA and OVO payment identifiers — are encrypted at rest using AES-256 so that raw data is never exposed even internally.

Cookie Policy and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated. You can manage cookie preferences through the settings panel in your account; disabling analytics cookies does not affect your ability to deposit or withdraw.

Account Access Controls

Your account is protected by a password you set and an optional two-step verification layer. Our system flags login attempts from unrecognised devices and sends an alert to your registered email before granting access — helping keep your QRIS-linked transactions safe.

Data Retention Period

We keep your account records for as long as your account remains active and for a period thereafter as required by applicable regulations. Once the retention period expires, personal data is deleted or anonymised. The exact period depends on local law.

Third-Party Data Sharing

We share data only with service partners that are necessary to operate the platform — payment processors for GoPay and DANA transactions, fraud-detection services, and server infrastructure providers. We do not sell or rent your personal information to any marketing third party.

Requesting Changes to Your Data

You can request to view, correct, or delete your personal data at any time by contacting us through live chat or email. We verify identity before processing any change to prevent unauthorised amendments to your account records.

Your Privacy Questions, Clearly Answered

Below you will find answers to the questions we hear most often about how puri 189 manages personal data, what rights you hold, and how to act on those rights. If your question is not here, reach our privacy team through live chat or email for a direct response within 48 hours.

We collect your name, email address, and the payment identifiers linked to your chosen method — such as your DANA or OVO account number. Device data and session logs are also captured automatically to protect your account from unauthorised access.

We share data only with the partners needed to run the platform — payment processors for GoPay, DANA, OVO, and QRIS transactions, plus fraud-detection and infrastructure providers. We never sell your personal data to advertisers or unrelated third parties.

Retention periods depend on local law and applicable regulatory requirements. After the mandatory period ends, your personal records are deleted or fully anonymised so they can no longer be linked back to you.

Yes. Send a data-access request to [email protected] or open a live chat session. We verify your identity first, then compile and deliver a readable copy of your stored personal records within the timeframe set by applicable local law.

Contact us via live chat or email with a deletion request. After identity verification, we remove your personal data from active systems and flag records for purge from backups within the retention schedule. Deletion eligibility depends on local law.

We use session cookies for login continuity and analytics cookies to measure lobby navigation. You can turn analytics cookies off in your account settings panel at any time. Disabling them does not affect your ability to make deposits or process withdrawals via QRIS or OVO.

Payment identifiers for DANA, OVO, GoPay, and QRIS are transmitted over TLS-encrypted connections and stored in encrypted form. Our fraud-detection layer monitors each transaction and flags unusual patterns before funds move, adding a second check beyond your account password.